Juiced Bikes Support and Contact


Juiced Bikes
1085 Bay Blvd, Suite B
Chula Vista, CA 91911
Tel: 1-888-303-8889

Click here for help in SETTING UP your new e-bike including:

Installing the Battery, Finding the LED connector, Turning on the bike

 Technical Support:

For the fastest technical support service about a product, use our Support Center form below to open a support ticket.

Please provide complete information so our Techs can quickly figure out how to address your inquiry. 

Visit the knowledge database to find answers to common questions.

This section is constantly being updated as we learn more about how the bikes are being used in the field. 

Support by E-Mail:

E-mail the Sales Department: sales@juicedbikes.com

- For help with sales, please contact the sales department. 


For general inquiries that are non-support related: Use the online contact form

Product Registration: 

Fill out the Online Registration Form to register your Juiced Bikes products.

Video Support Guides:

What's included with the bike (Video 1:15)


Basic setup guide (Video 2:00)


Insure Your E-Bike (Optional):

Check out Velosurance for quality coverage for your bike or e-bike.

Download Product Manuals

E-Bike Quick Start Guide V3 - Web Version / PDF Download 1.8M 


User Manuals:

User Manual: ODK U500 (V3) Utility E-Bike for 2015-2017

User Manual: CrossCurrent Series Quick Guide

User Manual: OceanCurrent Series Quick Guide


Other Documents:

E-Bike Quick Start Guide V3 / Web VersionPDF Download 1.8M 

Rear Wheel Installation Guide (Basic) / PDF Download 823K

Rear Wheel Installation Guide (Detailed) / PDF Download 850K

Heavy Duty Front Basket (V3 Frame) - Installation Instructions / PDF Download 220K 

Tektro HD-E710 Disc Brake (Dorodo) Service Instructions / PDF Download 924K

SRAM i3 Internally Geared Hub Adjustment Instructions / PDF Download 2.3M

Charge Port Pin Out (4-pin XLR) / PDF Download 180K

Cycle Satiator Programmable Charger - Quick Start Guide / PDF Download 350K

Discharge Port Pin Out (4-pin Weipu) / PDF Download 180K

Fastener Specifications - ODK U500 V3 / PDF Download 95K

Complete Fastener Torque Specification / Coming Soon 

Delivery Box Installation Instructions / PDF Download 168K

Front Wheel and Tire Change Instructions / Coming Soon 

Rear Wheel and Tire Change Instructions / Coming Soon

Rear LED Battery Change Instructions / PDF Download 200K   

Manual: ODK U500 (V3) 2015-2017 / PDF Download 1.8M

Manual: ODK U500 (V2) 2013 / PDF Download 2.5M 

Manual: ODK U500 (V1) 2012 / PDF Download 1.0M


Parts List for U500 (ODK V3)


Battery Ports Information 


Fastener List for ODK U500 V3



Parts List for U500 (ODK V2) - Discontinued